THE ARK – PRIVACY POLICY

KEEPING YOUR DETAILS SECURE

At The Ark (a trading name of OMJ Sales Ltd), we are committed to protecting your privacy and the security of your personal information.

We collect and use your data to provide you with the best possible experience, including responding to enquiries, delivering our services, improving our website, and keeping you informed about relevant updates, offers, and opportunities related to The Ark.

We handle all personal data in accordance with UK GDPR and applicable data protection laws.

Your privacy is extremely important to us. We do not sell your personal data to third parties. Any information we hold is stored securely and only used where necessary to deliver our services or fulfil legal obligations.

WHO WE ARE

The Ark is a trading name of:

OMJ Sales Ltd
(“we”, “us”, or “our”)

If you have any questions about this policy or how your data is handled, you can contact us at:
📧 admin@arkwellness.co.uk

HOW WE COLLECT YOUR INFORMATION

We may collect personal data in the following ways:

Information you provide directly:

When you submit an enquiry via our website
When you request information about The Ark
When you contact us via email, phone, or social media
When you sign up to receive marketing or updates

Information collected automatically:

When you visit our website
Through cookies and tracking technologies (see Cookies section below)

Information from third parties:

Social media platforms (e.g. Facebook/Instagram via ads)
Analytics providers (e.g. Google Analytics)

WHAT PERSONAL DATA WE COLLECT

We only collect data necessary to provide our services and improve your experience.

This may include:

Identity Data – name
Contact Data – email address, phone number
Technical Data – IP address, browser type, device information
Usage Data – how you use our website
Marketing Preferences – your communication preferences

HOW WE USE YOUR DATA

We use your personal data to:

Respond to enquiries about The Ark
Provide information about our services
Improve our website and user experience
Send marketing communications (only where you have opted in)
Deliver relevant advertising (including via Meta/Facebook)
Comply with legal obligations

We will only use your data where we have a lawful basis, including:

Your consent
Our legitimate business interests
Legal obligations

ADVERTISING & TRACKING (IMPORTANT)

We use tracking technologies, including the Meta Pixel (Facebook & Instagram), to:

Understand how users interact with our website
Measure the effectiveness of our advertising
Deliver more relevant ads to users

This may involve sharing limited data (such as website activity) with third-party platforms like Meta Platforms Inc.

You can control or disable cookies through your browser settings.

COOKIES

Our website uses cookies to improve your experience.

Cookies help us:

Understand website traffic and behaviour
Improve performance and usability
Support advertising and analytics

You can choose to disable cookies in your browser settings, although some parts of the website may not function correctly.

WHO WE SHARE YOUR DATA WITH

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

Website and hosting providers
Analytics providers (e.g. Google)
Advertising platforms (e.g. Meta/Facebook)
Professional advisers (legal, accounting, etc.)

All third parties are required to respect the security of your data.

DATA SECURITY

We have implemented appropriate security measures to prevent your data from being lost, accessed, or misused.

Access to your data is limited to those who have a legitimate business need.

DATA RETENTION

We will only keep your personal data for as long as necessary:

To respond to enquiries
To fulfil legal and regulatory requirements
For business and reporting purposes

Typically, data is retained for up to 6 years, unless a longer period is required by law.

MARKETING

We may send you updates, offers, or information about The Ark if you have opted in.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting us directly at admin@arkwellness.co.uk

YOUR RIGHTS

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Request data transfer
Withdraw consent at any time

To exercise any of these rights, contact us at:
📧 admin@arkwellness.co.uk

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing them separately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

CONTACT & COMPLAINTS

If you have concerns about how your data is handled, please contact us at:
📧 admin@arkwellness.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk